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 Automotive News– Dealer goes digital, boosts service revenue
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Inspecting cars with customers
One effective digital addition was the Wireless Service Advisor from MOC1 Solutions of Glendora, Calif.
Two years ago, Mootz's service lane advisers began using hand-held personal computers loaded with MOC1's
software.
The computers connect to the dealership's management system. Standing at the vehicle, advisers see the service record, inspect the vehicle, record any new problems and make service recommendations. Customers can sign an authorization for service on the computers.
Being at the car writing up the order rather than behind a desk helps advisers learn more about the car and make sound recommendations in the customer's presence, Mootz says.
 Mercedes-Benz – Mercedes-Benz Endorses MOC1®
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Mercedes-Benz USA is pleased to endorse MOC1 Solutions’ Wireless Service Advisor® (WSA™), and recognizes the revolutionary product as the application of choice to capture
value in the service drive of Mercedes–Benz dealerships.
The WSA™ software solution utilizes mobile PC technology to help service departments streamline and professionalize their write-up process while providing timely OEM/Dealer
maintenance and repair information. WSA™ is easy for a service advisor to utilize,
operating over a Wireless Local Area Network (WLAN) and seamlessly integrating with the Dealer Management System (ADP and Reynolds & Reynolds) and the OEM web-site (Netstar).
Group1 – Group1 Signs National Agreement with MOC Products
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Pacoima, Calif., Jan. 19, 2009 — MOC Products Company, Inc. (MOC®), a leading manufacturer and distributor of innovative automotive maintenance products and services, announced today an exclusive supply agreement with international Fortune 500 automotive retailer Group 1 Automotive (NYSE: GPI). MOC® will offer its line of automotive performance products throughout Group 1’s nationwide network of dealerships.
“Our professional maintenance products, including cleaners, lubricants, supplements and protectants, will assist Group 1’s service personnel in delivering consistent customer service and maintenance product uniformity,” said David Waco, MOC® Vice President of Sales. “Group 1 is an industry leader in driving operating efficiencies by standardizing processes and best practices across its service business and we are pleased to have the opportunity to enhance the offerings their skilled technicians provide with our high quality products.“
Landers Mclarty – Landers Mclarty signs National Agreement with MOC Products.
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RLJ-McLarty-Landers Automotive Group selects MOC PRODUCTS COMPANY, INC. as exclusive supplier for their Automotive Performance Products
October 26th, 2009 — MOC Products Company, Inc. (MOC®), a leading manufacturer and distributor of innovative automotive maintenance products and services, announced today an exclusive supply agreement with the RLJ-McLarty-Landers Automotive Group, one of the
leading, privately owned, automotive dealership groups in the United States. MOC® will offer its line of automotive performance products throughout their family of dealerships located in Texas, Alabama, Arkansas, Kansas, Missouri, Louisiana and Tennessee.
 MyDealerLot – MOC1 Solutions® & MyDealerLot Announce Integrated WSA™ with
RFID Technology
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ROSWELL, Ga.--(BUSINESS WIRE)-- MOC1 Solutions® and MyDealerLot announce the release of an integrated solution for the service-drive which combines MyDealerLot’s innovative automated RFID customer recognition technology (Service Drive Concierge – ‘SDC’) with MOC1 Solutions® Wireless Service Advisor®.
The integrated solution allows customer vehicles to be instantly associated to MyDealerLot’s passive RFID tag allowing automated customer recognition and messaging to staff and customers. MOC1's Wireless Service Advisor® enables a mobile check-in of the customer and automated retrieval of the repair order for faster customer processing.
“SDC has always been about the very simple concept of knowing the exact moment a service customer pulls into the service drive. This automated customer arrival capture can enable numerous processes such as the automated retrieval of the repair order using MOC1® Solution’s innovative tablet solution for mobile check-in,” said MyDealerLot Founder and President George Cresto.
Dave Waco, President of MOC1 Solutions® agrees; “The integration of MyDealerLot’s RFID technology with our Wireless Service Advisor® Solution truly takes customer service to an entirely new level."
 VADA – Announcing Our Newest Partner: MOC Products!
Providing Innovative Products & Services To Improve Your Profits.
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Team VADA is excited to announce our new Partnership with MOC Products! We are always looking for new Partners for Virginia's dealers who can help dealers improve their bottom line while providing world-class service and support. MOC Products does just that.
MOC Products Company, Inc. (MOC®) is a leading provider of innovative products and solutions to the automotive-dealership industry. Their program is designed to provide new car dealers the ability to buy necessary products, tools and equipment at manufacturer direct pricing, but also receive unprecedented local and regional service and support. Their support staff and trainers are strategically located to support dealers throughout the state of Virginia.
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